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Frequently Asked Questions

Beauty Services

What is eyebrow shaping?

Eyebrow shaping is the process of removing unwanted hair and sculpting the brows to their natural shape and create balance to the face. With hair removal options for all skin types, our guests can choose from tweezing, waxing or threading. We can help you achieve a customized look that flatters your facial features and complements your personal style. Trusts us, a good eyebrow shaping can make a huge difference in your overall appearance!


What is eyebrow tinting?

Eyebrow tinting is done with a semi-permanent dye that enhances the natural colour and thickness of your brows, giving you a bold and defined look without the daily hassle of makeup. Our trained technicians will work with you to choose the perfect shade that complements your hair colour and skin tone. The dye is applied to your brows and left to set for a few minutes before being wiped away, leaving you with gorgeous brows that can last up to a few weeks.


What is eyebrow lamination?

Eyebrow lamination is the latest trend in brow styling, and it’s all about achieving those luscious, full brows you’ve been dreaming of. This treatment involves using a gentle but effective chemical solution to reshape and see your brow hairs in place. As a result, your brows will appear fuller, fluffier and more defined. Our team of skilled artists will work with you to create a customized look that complements your facial features and personal style.


What is a lash lift?

A lash lift is like a push-up bra for your eyelashes without the daily use of a manual lash curler. This treatment involves using a gentle lash perming solution to curl your natural lashes upward, making them appear longer and perkier. The result is a wide-eyed, doe-like look that lasts up from 6 to 8 weeks. Your artist will work with you to choose the perfect curl size that complements your eye shape and personal preference. With a lash lift, you can say goodbye to the hassle of mascara and help to effortlessly beautiful lashes!


What is a lash lint?

Lash tinting is like giving your natural lashes a temporary coat of mascara you can wake up with! During the procedure, a semi-permanent dye is applied to your lashes, enhancing their natural colour and making them appear longer and more defined. The dye is left to set for a few minutes before being wiped away, leaving you with stunning, bold lashes that can last up to 4 weeks. Pair a lash tint with your next lash lift for vacation-ready lashes!


What is eyebrow lightening?

Eyebrow lightening is a treatment designed to lighten the colour of your natural brow hairs to better match the hair on your head and create more harmony between the two. During the procedure, a gentle bleach made just for brows is applied for a few minutes to help achieve a lighter shade. Lightening your brows will remove the bite of black from dark hair and help create a less jarring brow shade by warming it up a touch. The result of eyebrow lightening can last for a few weeks, making it an excellent option for anyone looking to change up their brow look without making a permanent commitment. Come in and let us help you achieve your desired brow look.


How long should I wait between eyebrow shaping appointments?

The time between eyebrow shaping appointments can vary depending on your individual hair growth rate and the preferred look you’re trying to achieve. In general, most people benefit from scheduling an appointment every 4-6 weeks. This allows enough time for the brow hair to grow out a bit, making it easier for the artists to shape the brows without removing too much hair. However, if you prefer a more defined look or have fast-growing hair, you may need to schedule appointments more frequently. Ultimately, it’s best to consult with your aesthetician, who can recommend a schedule that works best for you based on your needs and personal brow goals.


How long does eyebrow tinting last?

The duration of eyebrow tinting can vary depending on your skin type, lifestyle, and how often you wash your face. Typically, the results of eyebrow tinting can last anywhere from 1-2 weeks. If you have oily skin or frequently engage in activities that cause you to sweat, the tint may fade more quickly. To prolong the life of your brow tint, avoid using harsh exfoliants or makeup removers around the brow area and try to keep your brows dry for the first 24 hours after treatment. With proper care, you can enjoy your beautiful, tinted brows for a few weeks!


How long does a lash lift last?

A lash lift can last anywhere from 6-8 weeks, depending on your individual lash growth cycle and how well you care for your lashes. To maintain the curl of your lashes, it’s important to avoid getting them wet or using mascara for the first 24 hours after the treatment. Additionally, it’s recommended to avoid using oil-based products around the eye area, as these can break down the perming solution and cause the lift to fade more quickly. With proper care and maintenance, you can enjoy the stunning results of your lash lift for up to two months!


How long does lash tinting last?

Lash tinting typically lasts between 2-4 weeks, depending on your individual lash growth cycle and how well you care for your lashes. If you have oily skin or engage in activities that cause you to sweat, the tint may fade more quickly. To prolong the lift of your lash tint, avoid using oil-based makeup removers or harsh exfoliants around the eye area, as these can cause the tint to fade more quickly. It’s also important to be gentle when washing your face and to avoid running your eyes vigorously. With proper care, you can enjoy your beautifully tinted lashes for several weeks!


How long does brow lightening last?

The duration of brow lighting can vary depending on your individual hair growth cycle and the product used. Typically, the results of brow lightening can last anywhere from 4-6 weeks. The colour of your brows will return as they begin to grow out. Everything that was once bleached, will live on the end of the strand and eventually trimmed away through regular maintenance.


Eyebrow waxing or eyebrow threading?

Waxing and threading are two common methods for shaping eyebrows. Waxing is a fast and efficient method that is ideal for normal to oily skin types while threading is ideal for those with sensitive skin or those using active ingredient skin care. This method uses a thin thread that is twisted to pull and remove hair from the root. While both methods can cause some discomfort, they are generally safe and effective for eyebrow shaping. Ultimately, the decision between waxing and threading may come down to personal preference and pain tolerance.


What causes ingrown facial hairs?

Ingrown hairs are a common problem that can occur when the hair is not fully removed, causing it to break on its way out. They happen when the hair grows back into the skin instead of up and out of the follicle. This can be caused by several factors, including improper technique, pulling the hair too aggressively, or using dirty tools that can introduce bacteria to the area. Additionally, those with curly or coarse hair are more prone to ingrown hairs. To help prevent ingrown hairs, it’s important to use proper techniques when shaping the brows and to keep the area clean and free from bacteria. Regular exfoliation can also help to remove dead skin cells and prevent hair from becoming trapped under the skin. If you experience frequent ingrown hairs, it’s best to consult with your aesthetician, who can recommend personalized tips and treatment options to help you manage this issue.


How to reduce redness after your eyebrow shaping appointment.

Reduce after eyebrow shaping is a common side effect that can be caused by the removal of hair from the skin. To reduce redness and soothe the skin after shaping, there are several things you can do:

  1. Apply a cold compress: Placing a cold, damp cloth or ice pack over the brow area can help to reduce inflammation and soothe the skin.
  2. Use aloe vera: Aloe vera has anti-inflammatory properties that can help to reduce redness and soothe the skin. Apply a small amount of aloe vera gel to the brow area and gently massage it in.
  3. Avoid makeup: To allow the skin to breathe and heal, it’s best to avoid wearing makeup around the brow area for at least 24 hours after shaping.
  4. Avoid touching the area: Touching or rubbing the brow area can further irritate the skin and make the redness worse. Try to avoid touching the area and keep your hands away from your face.
  5. Apply a gentle moisturizer: A gentle, fragrance-free moisturizer can help to hydrate the skin and reduce redness. Look for a product that’s specifically formulated for sensitive skin.

Remember, redness after eyebrow shaping is normal and should subside within a few hours to a day. If you experience prolonged redness or other signs of irritation, like itching or swelling, it’s best to consult with your esthetician, who can recommend personalized tips and treatment options to help soothe your skin.


How do I know if I’m a good candidate for brow lamination?

Brow lamination is a quick and effective way to have your eyebrows looking fuller instantly. While there are many people who can benefit from lamination, there are some who may not be ideal candidates for this service. Those who may not benefit from this service are:

  • Brows with very coarse and textured hair
  • Pregnant and breastfeeding
  • Those with very sparse patchy brows
  • Brows that have been lightened or bleached previously
  • Those currently using retinols, Accutane, AHAs, BHAs, salicylic acid or glycolic acid
  • Very sensitive skin types
  • Skin that is currently experiencing active acne or an eczema flare up
  • Those who don’t love the look of a fluffy brow or feel like their brows may already feel too big


How do I know if I’m a good candidate for lash lifts?

There is a myth about lash lifts and it’s believed that you can only have one done if you have long lashes. This could not be further from the truth! Lash lifts can make even the shortest lashes appear longer while creating an eye-opening effect that adds instant lift to the eyes. There are only a handful of reasons why you may not be a good candidate for lash lifts;

  • You feel like a lash lift may not be enough drama for you
  • You are claustrophobic and can’t keep your eyes closed for long periods of time
  • You may have experienced damage caused by eyelash extensions or eyelash curlers and need some time to grow them out
  • You currently have lash extensions and are in the process of getting rid of them


Do I need long eyelashes for lash lifts?

You absolutely do not need long eyelashes to benefit from a lash lift! Lash lifts do not discriminate; even the tiniest and straightest lashes can be curled! There is something to be said though about the drama that long lashes provide when they are given a new curl. This is not something that you have naturally, simply using a lash serum for just a few months can make enough of a difference to your lashes to have you ditching that new tube of mascara.


What services should I book if I want fuller-looking eyebrows?

Brows come in many different shapes and sizes and we offer eyebrow services for all types. Some are wide, some dense with hair and some barely there. It’s true that we can only work with what we have, but how can we make what we have look like more?

  • Brow tinting will add density to sparse brows and provide semi-permanent colour to light hair
  • Brow lamination can provide instant fluffiness by allowing the hairs to stay up with little to no effort
  • Brow waxing is also a great way to give brows a fuller look by creating sharp lines and making sense of new growth so they can be incorporated into your current brow styling routine

Online Services

How do I go about booking an appointment for a brow shaping or lash lifting service?

Appointments are made online through via When you click Book Now, your browser will redirect to our online booking page on Vagaro. From there you will click the red button ‘Book’ and select your service and artist from the drop down menu. The system will automatically find you your artist’s next available day.

Is your online schedule accurate?

Our online schedule is a direct representation of our availability and cancellations become available to you live. Unfortunately, Vanessa’s schedule books up fast and we advise clients to book their appointments 6 months ahead. If you’re looking for something sooner, select a Junior Artist from the drop down menu and the system will take you to their next available day. We suggest booking with our Junior Artists 2-3 weeks ahead.

Do you have a wait list?

Yes, we do! Our wait list is accessed exclusively online at On this page, it will give our next available day as well as the option to be added onto the wait list. From there you can add yourself onto the wait list for up-to 5 dates with specific times and artists. To get in sooner – select a different artist.

How does the wait list work?

The wait list will send you either an email or text notification when a cancellation comes up within your wait list requested window. These notifications are sent out to everyone on the wait list any time cancellations happen. The system does not reserve this spot for you and it is available to everyone online. You must get to the appointment before someone else claims the spot.

I’ve received a notification but when I go online, the appointment I was notified about doesn’t appear. What’s happened?

Unfortunately, this means that someone else got to the appointment before you. Don’t fret, cancellations happen often but usually closer to the day of. You will continue to get notifications until you’ve removed yourself from the wait list. While the wait list is useful, we suggest pre-booking your appointments to avoid disappointment. We also suggest downloading the Vagaro app; this ensures you stay logged in so that when you do get that notification, you open the app and the appointment will come up if it’s still available. Clicking the link will cause you to log back in and may result to someone else claiming the appointment first.

Where can I find your services and price list?

Our service menu can be found here along with a complete list of our prices and all the services we offer.