Booking & Confirmations
We accept bookings through the Vagaro website or app. We will send you an appointment confirmation link via text or email; please ensure that you confirm your appointment using this link. Notifications are sent out 72 hours prior to your scheduled appointment and must be confirmed. If your appointment is not confirmed, we will contact you via email, phone, and/or text. We reserve the right to cancel unconfirmed appointments to accommodate those waiting for openings. If we must cancel your unconfirmed appointment, you will be charged a cancellation fee equal to 50% of the reserved service amount.
Cancellation & Rescheduling
Your appointment is important to us, it is reserved especially for you. We ask that you please provide us with at least 24-hours notice to cancel or reschedule an appointment. An appointment that is cancelled or rescheduled with less than 24-hours notice will be considered a missed appointment, and will result in a charge equal to the full amount of the reserved service.
Please make every effort to arrive for your appointment on time. We reserve the right to cancel or reschedule an appointment if you are over 15 minutes late. Appointments cancelled due to lateness may be subject to a fee equal to 50% of the reserved service amount. Cancellations or rescheduling must be done via email, phone, or text, or via the Vagaro app. We do not accept cancellations or rescheduling via voicemail.
Missed Appointments
Missed appointments (no shows) will result in a charge equal to the full amount of the reserved service. Please note that any “no show” charges must be paid before proceeding with future bookings. This cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our schedules filled, so we may better serve everyone.
Babies & Children
Our current space presents many hazards to babies and children. For this reason, we ask that you treat yourself to some alone time for the duration of your appointment. Due to the shared nature of the space, please keep noise levels to a minimum. We thank you for your understanding.